An IT/Telecom/Engineering company is currently recruiting an Inside Sales Support Specialist to work in their Ridderkerk office.

In this role, you will be responsible for coordinating the complete 'RFI / RFQ to Quotation' process by actively researching products and suppliers requested by our customer whilst keeping in constant communication with all involved internal and external parties

The ideal candidate should have an inside-sales experience as well as business level fluency in English.

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ELIGIBLE APPLICANTS:
(O) Eligible visa: Permanent residence, Spouse, Partner
(X) NOT eligible: Student visa, Requiring visa sponsorship, Working holiday, Graduate, Freelance
WORK TYPE: Hybrid
VISA SUPPORT: No
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TYPE: Full-time, initially 1 year contract (There is potential for extension)
WORKING HOURS: 9:00-17:00 from Monday to Friday
SALARY: €3,300 - 3,400 per month, depending on experience
START: ASAP
LOCATION: Ridderkerk, The Netherlands

Inside Sales Support Specialist Main Responsibilities:
Respond to incoming (customer / supplier) RFI and collect all relevant information for future documentation and quotation purposes
Check and elaborate customer requests with suppliers and project owners to find relevant products and suppliers encompassing the customer’s request
Describe and document all relevant (technical) product information including specification sheets and drawings
Create and maintain project documentation and files which are easily accessible by other internal parties
Follow up and keep all parties properly informed
Receive, validate and confirm incoming RFQ and prioritize them accordingly
Create and update cost price calculation sheets where all relevant project information, delivery, pricing, and profitability aspects are taken into consideration
Communicate options and alternatives with your customers and the operations department
Get approval for finalized quotations, send them out to the customers, maintain a structured follow up schedule and record its status on the department’s tracking sheet
Make sure that all important master data is available and provided to the 'IT and System' department in a structured way (This includes all project relevant customer and supplier data, but also item data, HS codes, COO and pricing information)
Request and update customer and supplier price lists by actively requesting updated prices from the supplier and requote the customer if needed
Provide excellent customer service, common for Japanese companies, to ensure recurring and increasing sales (This entails building and maintaining a close relationship with our customers and suppliers)
Advise our customers (external and internal) about the most ideal and cost-effective shipping method
Act as account manager by connecting different parties in case of delivery issues, quality problems and provide end-to-end customer service

Inside Sales Support Specialist Ideal Candidate:
Business level fluency in English
Prior inside sales experience
Being familiar with general automotive supply chain processes
Able to takes initiative, attention to details, and have hands-on mentality
Excellent verbal communication skills
Self-motivated and disciplined
Able to convey information clearly and effectively

≪Preferred≫
Experience in ERP system is helpful
Prior experience in distribution or logistics is preferred
Dutch or Japanese language skills are advantageous

** All applicants for the Inside Sales Support Specialist must have the right to work in the country as the Company is not able to offer visa support.

*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.

If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

*When contacting us, please include the job reference number (Ref: AJ 46099 ) at the top of your message.

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