Job details
Infrastructure Support Engineerref: HN45315
Sector IT / Telecom
Type Full-time, Contract/Project
Location Netherlands - Amsterdam
Salary €50000 - 50000 / Year
A Japanese system integration company is currently looking to recruit an Infrastructure Support Engineer in Amsterdam. This role will be responsible for personnel support as well as supporting the development of measures in Europe such as AzureAD & Intune, Microsoft Purview Information Protection, CATO (WAN, Internet, VPN), Proofpoint Email Security, and more.

The Infrastructure Support Engineer needs to work at clients’ sites 5 days a week.

TYPE: Full-time role, initially 1 year contract (potential to become permanent)
WORKING HOURS: Mon – Friday 9:00-17:00
SALARY: €50,000 includes holiday allowance
START: TBD
LOCATION: Amsterdam (5 days a week onsite at client’s Amsterdam office)

Infrastructure Support Engineer Responsibilities:
- Support for the European side in the progress of the project
- Receipt of inquiries after implementation and escalation to customer’s HQ
- User notification and vendor coordination for system failures, etc. related to the requested systems
- Routine operations and escalation when security alerts persist to the requested systems
- Support for new services and follow-up to existing services
- Preparation of various documents and manuals, etc
- Travel to clients’ office in Europe if required

Infrastructure Support Engineer Ideal Candidate:
- More than 3 years of technical support experience for IT infrastructure
- Able to demonstrate understanding or basic knowledge of networking (LAN, WAN or Wi-Fi)
- CCNA, CCNP, CCIE or security certification would be advantageous
- Excellent English speaking and writing skill
- Understanding of Japanese language is advantageous

** All applicants for the Infrastructure Support Engineer must have the right to work in the Netherlands as the Company is not able to offer visa support.