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German Speaking Customer Service Administrator ref: WL45859
| Sector | Customer Service |
|---|---|
| Type | Full-time, Permanent |
| Location | Germany - Dusseldorf |
| Salary | €40000 - 42000 / Year |
An international trading company are looking for a German Speaking Customer Service Administrator to join their team in Dusseldorf.
Working in the Chemicals department, the Customer Service Administrator will be responsible for order processing related to the Import & Export business including timely issuing of all relevant documents, as well as handling of invoices, while liaising with customers and suppliers.
The ideal candidate will have at least 2 years of experience working in a similar role in logistics, trading, or manufacturing.
TYPE: Full time / Permanent
WORKING HOURS: 9:00-17:00, Mon-Fri up to 38.5 hours a week
START: ASAP
SALARY: 40k – 42k Euros DOE
LOCATION: Dusseldorf - (Hybrid working 50% working from home after probation)
Ref: WL45859)
Customer Service Administrator Responsibilities:
• Executing order processing for Import & Export business including timely issuing of all relevant documents (customs documents will be issue by our forwarders)
• On time supervision of Import & Export business incl. logistics and warehousing
• Co-ordination of logistics to arrange timely delivery from suppliers and to customers including handling/checking of relevant logistic invoices
• Issuing invoices, applications for internal credit limit and external credit insurance, control of payment receipt including dunning process
• Creating and handling various advantaged Excel charts for various sales statistics
• General customer and supplier service
• Sales support to sales team and section manager
Customer Service Administrator Ideal Candidate:
• Must speak German and English
• Gained relevant job experience (more than 2 years) in import/export administration, incl. co-ordination of deliveries, ideally also in non-European countries
• The proactive position-holder would be comfortable communicating with suppliers, customers, and internal departments for a smooth order processing
• Self-motivated and flexible, able to work to strict deadlines while retaining accuracy at all times
• Responsible and accurate working style
• Customer and supplier-oriented personality with good attention to detail
• Flexible towards change
• Ability to work in a team
• Knowledge and Experience of SAP (ERP) preferred
** All applicants for the Senior Administrator must have the right to work in the UK as the Company is not able to offer visa support.
Working in the Chemicals department, the Customer Service Administrator will be responsible for order processing related to the Import & Export business including timely issuing of all relevant documents, as well as handling of invoices, while liaising with customers and suppliers.
The ideal candidate will have at least 2 years of experience working in a similar role in logistics, trading, or manufacturing.
TYPE: Full time / Permanent
WORKING HOURS: 9:00-17:00, Mon-Fri up to 38.5 hours a week
START: ASAP
SALARY: 40k – 42k Euros DOE
LOCATION: Dusseldorf - (Hybrid working 50% working from home after probation)
Ref: WL45859)
Customer Service Administrator Responsibilities:
• Executing order processing for Import & Export business including timely issuing of all relevant documents (customs documents will be issue by our forwarders)
• On time supervision of Import & Export business incl. logistics and warehousing
• Co-ordination of logistics to arrange timely delivery from suppliers and to customers including handling/checking of relevant logistic invoices
• Issuing invoices, applications for internal credit limit and external credit insurance, control of payment receipt including dunning process
• Creating and handling various advantaged Excel charts for various sales statistics
• General customer and supplier service
• Sales support to sales team and section manager
Customer Service Administrator Ideal Candidate:
• Must speak German and English
• Gained relevant job experience (more than 2 years) in import/export administration, incl. co-ordination of deliveries, ideally also in non-European countries
• The proactive position-holder would be comfortable communicating with suppliers, customers, and internal departments for a smooth order processing
• Self-motivated and flexible, able to work to strict deadlines while retaining accuracy at all times
• Responsible and accurate working style
• Customer and supplier-oriented personality with good attention to detail
• Flexible towards change
• Ability to work in a team
• Knowledge and Experience of SAP (ERP) preferred
** All applicants for the Senior Administrator must have the right to work in the UK as the Company is not able to offer visa support.
