Job details
French-Speaking Customer Service Administratorref: LS45939
Sector Admin / Secretarial
Type Full-time, Permanent
Location Italy - Milan
Salary €36000 - 38000 / Year
A Japanese trading house is currently recruiting a French- Speaking Customer Service Administrator to work in their Milan office.
You will be responsible for the administration of their import & export business.
Good computer skills including some knowledge or experience of SAP along with French and English fluency are required for this role.
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ELIGIBLE APPLICANTS: 
- (O) Eligible visa: Permanent residence, Spouse, Partner
- (X) NOT eligible: Student visa, Requiring visa sponsorship
WORK TYPE: Hybrid working 50/50 after probation
VISA SUPPORT: No
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TYPE: Permanent, full-time
WORKING HOURS: 40 hours per week, from Monday to Friday
SALARY: €36-38K depending on experience, plus good benefits
START: ASAP
LOCATION: Milan, Italy

Customer Service Administrator Main Responsibilities:
• Executing order processing for Import & Export business including timely issuing of all relevant documents
• On time supervision of Import & Export business incl. logistics and warehousing operations
• Co-ordination of logistics to arrange timely delivery from suppliers and to customers including handling/checking of relevant logistic invoices
• Issuing invoices, applications for internal credit limit and external credit insurance, control of payment receipt including dunning process
• Provision of sales figures for sales staff and manager
• General customer and supplier service
• Sales support to sales team and section manager

Customer Service Administrator Ideal Candidate:
• More than 2 years of relevant job experience in import/export administration, incl. co-ordination of deliveries, ideally also in non-European countries
• Business level of fluency in English, French, and Spanish is required
• Experience in order processing will be advantageous
• Knowledge of SAP will be advantageous
• Experience in logistics will be advantageous
• Self-motivated, flexible and able to work to strict deadlines while retaining accuracy at all times
• Good interpersonal and communication skills

** All applicants for Customer Service Administrator must have the right to work in Italy without any restrictions as the Company is not able to offer visa support.